Thank you for visiting Mazzy Express. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information when you visit our website.
By using our website, you consent to the terms outlined in this Privacy Policy:
Information We Collect
We may collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) from you when you interact with our website. The types of information we may collect include, but are not limited to:
- Contact information (such as name and email address)
- Demographic information
- Usage data (such as pages visited, time spent on the site, etc.)
- Other information relevant to customer surveys and/or offers
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and personalizing our services
- Improving our website and user experience
- Responding to your inquiries and requests
- Sending promotional emails about new products, special offers, or other information we think you may find interesting
- Customizing our website according to your interests
Opt-In for SMS Communication
You have replied "UNSTOP" and will begin receiving messages again from this number. Text back "STOP" to stop receiving messages again. You replied with the word "STOP" which blocks all texts from this number. Text back "UNSTOP" to start receiving messages again.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Security
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Text / SMS Marketing
If you choose to opt-in to SMS communications from Mazzy Express, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to Mazzy Express or our affiliated transportation services, as well as information related to your orders and account.
Consent to Receive Automated Messages
You understand that consent to receive automated messages is not a condition of purchase or use of Mazzy Express's services. Messages may include but are not limited to, order confirmations, updates, and special offers.
Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.
Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm you that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again. For assistance with the messaging service, text "HELP" or contact info@mazzyexpress.com
Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Mazzy Express.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly.
Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at info@mazzyexpress.com or call us at (267) 534-1103.
SMS Privacy Policy
Mazzy Express will not sell or share your mobile opted in consent data with any third parties.
SMS/Text Message Terms
By providing your mobile phone number and submitting a quote request, you consent to receive automated text messages from Mazzy Express regarding:
- Quote confirmations and updates
- Shipment status notifications
- Promotional offers (you may opt out of promotional messages)
Consent to Receive: By checking the consent box on our quote form and providing your mobile number, you are expressly consenting to receive automated text messages from Mazzy Express.
Message Frequency: Message frequency varies based on your shipment status and preferences. You may receive up to 10 messages per shipment.
Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details on your messaging plan.
How to Opt Out: You can opt out of receiving text messages at any time by:
- Replying STOP to any message
- Emailing us at info@mazzyexpress.com with your phone number
- Calling us at (267) 534-1103
Help: For assistance, reply HELP to any message or contact us at info@mazzyexpress.com or (267) 534-1103.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Supported Carriers: This service is available on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Check with your carrier for compatibility.
Last Updated: February 7, 2026